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182 Main St 12839-1814, Glens Falls
In the last 7 months this establishment has been very inconsistent. Between rude customer service, late deliveries, half-assed made food and overall just a bad experience, I would recommend ordering from somewhere else. It's a 50/50 shot at getting a good meal lately.
Yes they deliver. Not sure of delivery area.
The pizza was delicious! Perfectly made!! The fries were great as well! Definitely ordering from here again
i usually order from brooklyn’s pizza but after giving these guys a try not only was the food better but so wasn’t the customer service will be eating from here for now on
Love this place. My kids order here all the time. We decided to get some wings. They were training someone who made an honest mistake and to make it right we ended up with 40 more wing's free. We didn't ask them to correct the issue. We love that they did. Thank you for treating the customer right. And good luck to the new hire.
Wing sauce is never the same, 1 out of 3 orders is not what you ordered or something is forgotten. Waited over 2 hours once for delivery because "they didnt see it". Their new management is a fail.
This place is a joke ordered a blt sub it came and it was baked in oven lettuce was so soggy roll was so hard couldnt even eat it called several tomes they were very rude and unprofessional im at work and theu eouldnt come refund me. Said i was just trying to get free food
Sometimes the food is decent more than not, it tastes awful or it's cold. The prices are outrageous and not worth it. They close early sometimes before they say they do. Way better places around for the price.
I had gotten a mushroom pizza, it was nice and crispy. The store was a little small, but they make great pizza.
Chicken bbq pizza was awful. Overcooked and didnt taste like bbq. The woman who answered the phone seemed rude. She told me to hold, set the phone down and I heard their entire conversation. Very bad experience.
First time ordering. got wings and apps. the mozz sticks were golden and the sauce was tasty. the grape leaves were on point and the buffalo wings were excellent. tasty, tangy, nice amount of heat. will be ordering again
Awesome chef salad, and great value on strombolis and calzones
Decent delivery but the only way you can understand there two stars are if you go in and eat
Great menu choices but a bit pricey & sometimes overcooked (hot subs mainly). Their gyros are not properly made, they use thin wraps instead of thick pitas bread. Their Greek salad is different in a good way. I just recently had their triple parmigiana & it was perfect. Delivery is fast & they have never screwed up my orders or forgotten items. I recommend them for dining at home or at their location in Hudson Falls.
You ask for crispy chicken it shouldnt be hard to cook. Its on the order cook it. Im only writing this because I ordered from there all the time. Im all done. Especially after tonight. I ask for a two liter soda that is free when you order 20 dollar's. I ask for a 2 liter they charged me. I called and asked for a new pizza but then decided against it so that they cant spit in my food. I will not return.
Didn't look good didn't tasted good either.
AWFUL!!! This place has the worst customer service!! They mess up the orders and KNOWINGLY SEND THEM TO BE DELIVERED!! When u call to correct it they only want credit you for something that doesn’t equate the fact a WHOLE MEAL IS INCORRECT and you still have to get NEW MEAL SOMEWHERE ELSE. We hadn’t ordered here in a long time because of their unprofessional service and staff and won’t be any time soon after our friends just experienced this same exact disrespect.
Good pizza, fair prices, friendly atmosphere
Ordered some chicken wraps and curly fries and OH MY GOD they were great! We've had them before and they were okay so maybe they stepped it up. Hoping they keep it up, yum
Too much food
I ordered online 606 pm my food finally was delivered to me at 830 pm.food was just warm because when I called at 8 pm they said food was ready just needed driver to bring 30 mins my food sate there and got cold..then the old guy driver walked right in my house with out knocking and came half way up my stairs since when do u just open someone's door??I'm so unhappy with this today and all I get is we r sorry we r busy. Gonna be long time before I eat here again
We will drive from out of their delivery area just for pick up - that's how good the food is there. Try a Pizza with Eggplant, Feta Cheese, Spinach, Onions, and bacon. You will go back!
Got a couple party size pizzas. They're huge and square and oh so tasty!
Really good pizza
Girl with scarf on her head was on the phone then went right to making a pizza without washing her hands or putting gloves on. I refused to pay for my order and the owner banned me for life for complaining about it. Place is already disgusting enough but they dont even bother to wear gloves. The place should be closed down.
This place is better for the food and money delivery unlike Brooklyn pizza
Terrible experience. Called ahead to order spaghetti and garlic knots. Show up 15 minutes later and they said they lost the order. Complete idiots running this joint.
The owner is very rude and nasty we will never order from them ever
Great pizza and friendly service!
Not to my liking but satisfactory
This is our go-to place for ordering pizza, wings, sandwiches, salads. We order delivery twice a month for our family, and Empire is our favorite. The variety is great, the food is great, the service is great. We love the online ordering. We have had a couple of mistakes happen, but they were good about fixing them.
Always great food,and time.
They are our go to place when ordering pizza and wings
Empire just lost a weekly customer after over a year of ordering from them. Over the last year we have received multiple errors on their end, great food one day and poor quality the next, with no complaints from us and we continue to go through them due to the convience of online ordering and location. The last 3 times we've ordered they completely messed up the order in different ways. We complained last time and today. Tonight they tried telling us the mistake was our fault, even though we have been ordering the exact same things for over a year. She resulted to yelling and hanging up the phone, will not replace food or even pick up the order and refund.
Love the food just done not getting what u order has happened about 5 or 6 times tonight was last straw if can't get order right after reading it back to me n when order get here not what order lost my business
Used to be my favorite but they dont even fill blue cheese or any sauce cups anymore and skimpy on pizza sauce as well
The food is great but the front desk girls are way to rude I was placing an order on Fri August 8th and they were rushing me off the phone and every time I said something I wanted they would say is that it no no it's not then I asked for something else and they sighed like I was bothering them I will now never spend one more sent in that place f...k that ty for listening if I could give them a zero star I would
Just moved back to Hudson falls and their pizza and customer service are 100% great! I prefer this Empire over the one in Glens Falls because when I order a party pie, it is never fully cooked. But Hudson Falls' was perfect!
Great food, bad customer service.
Great food and serive, love the women who work there. Very nice hospitality.
Order a tuna sub and it had bones in it also a mixed sub and got no no cheese no mustard no oil no tomato on it and the ham was bad...I buy from them all the time with no complaints I called to complained and they wanted me to drive 45 mins back with the food to remake it all...there excuse was we were busy...I worked at a sub shop for 9 years and never screwed a sub up even when busy..I’m sorry but I’ll never buy from them again and it’s sad bc ive never complain about them...I guess that’s what u get when u have a bunch of drug addicts work there
Not sure what happened. This place used to be great. Just ordered a cheese pizza and mozzarella sticks...really basic...and it was awful. Paper thin, rubbery cheese and almost no sauce on the pizza. Mozzarella sticks were alright. Definitely not worth the $22 I paid.
When I moved here a year ago empire pizza was my go to all the time. Foods great their service was even great. Now I cant even get great service from there. Tonight I ordered two pizza wings and a salad. They forgot one pizza. Had no idea where it was. So by the time it was delivered it was cold. Another time I ordered online waited an hour and a half and then called and they didnt even know it didnt went through.
I do not go there that much my daughter loves your food
Order was wrong when I called they blame on a trainee then I pay for the fries they never put in order and still waiting for them an hour later I call and was told oh we got busy they are fresh out of fryer now and will be there as soon as we get a driver lol ok never will order again and I order all the time Well used too
Really great food best delivery service!
Amazing, I love this place, stop everytime we're in NY
They deliver! I have never had a problem with an order and they are friendly and clean.
I ordered a few times a week for lunch great food, but the girl that take your order is rude. They messed up my last order and never fixed it. They just lost a loyal cusomer!!
I love there pizzas and salads the best
I always order my pizza with extra cheese. Lots of places sort of ignore that but at Empire I get the ton of cheese that I want. Oh yea (probably more important) the pizza tastes good too!
I just started ordering from here recently ...we moved to fe and they will deliver here..There food is great..for the price you pay your get sooo much food.i have two boys and they have yet to finish there food in one sitting..i spent 40 bucks tonight in food and we have split it up 3 ways and there is still enough good for 3 more people if they were hungry...
Empire Pizza Glens Falls,Empire Pizza Glens Falls New York, Empire Pizza menu
182 Main St 12839-1814, Glens Falls
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